Q13: What’s your capacity?
A13: Around 2000pcs in 5-7working days.
Q14: Is it possible to visit your factory?
A14: Yes, warmly welcome.
Q12: What should I do if the goods demanded when receiving them?
    ( what will you do, if the goods I get is less than the quantity ordered?)
A12: Pls contact us or the sales representative ASAP, we’ll do all the best to assist you with an problems.
Q11: What’s your range of products?
A11: Our production and sales are beauty and hair care products. But if you need other products, such as plastic brush, toy, gifts , we can help you to purchase. Could offer items according to your demand.
Q10: What about the delivery?
A10:1) By DHL/ FedEx/ UPS/ TNT/ EMS, as your requirement.
2) Normally round 5-7days after the sample confirmed; 
3) If the amount is considerable, then it depends on the quantity.
Q15: May I know if your items are eco-friendly?
A15: Well, we use eco-friendly materials and imported machines to produce, the quality is guaranteed.
Q16: What shall I do, If I pay for the money but you didn’t send the goods?
A16: You can make a complaint to our company email :ceo@andacaseworld.com, or call her phone 0086 130020308095 , and we would judge us and help you. We are honesty and reliable supplier, once receiving your payment, will arrange delivery and send some pictures
+86 769 88620396
Hello, welcome to the website of Dongguan HuiZhong!
Q19: If I ordered the wrong item  what should I do?
A19: Pls contact the sales person or customer service to handle it and replace the order.

Q18: Will you offer after-sales service?
A18: Yes, we’ll keep following every customers and serve them at any time; also any feedback is appreciated. 
Q17: Can you offer some documents as we need?
A17: Sure, you can also inform us what you need at first, so that they can’t be missed. 
Q4: How do you control the quality?
A4: We strictly control every process, first-hand control in production, and double check before delivery.
Q9: What’s your payment terms?
Q9: 30% deposit before production +70% balance before the shipment; 
T/T /cash/ Western union, etc, is available.
Q2: How can I get the quotation list? 
A2: You can leave a message with your request details; 
Or you can make an call to/e-mail the person with your request; they will contact you at short time
Q1: How about your price?
A1: We’re a professional manufacturer and can provide you competitive price.
Q6: Can I have my own packaging?
A6: Yes, it just need extra cost, and we could help you design or you can offer the sketch. And the MOQ is different for different styles.
Q5: Can you do our own logo?
A5: Yes. We can make it as per your request.
Q8: Do you accept the ODM?
Q8: Both ODM and OEM are highly welcome.
Q3: Can you offer sample?
A3: Sample is available to offer, the fee of sample and freight shall be paid by your side; If you place an order, the sample cost can be deducted for payment.
Q7: How about your MOQ?
Q7: Sample orders and small quantity is also acceptable.
Home >> FAQ
Q22: What will we acquire, if we have a long term cooperation?
A22: 1) You can get competitive prices and new items will be informed immediately;
2) You’ll get more professional service and advice and free samples for reference.
3) We can assist you to purchase more products and inspections in China.
Q21: How to place an order?
A21: Step 1: Pls show us your needs in detail, such as model, qty, color, packaging, etc.         
     Step 2: Pls confirm the PI which made as per your requirement, and sign back.
     Step 3: All details confirmed, we will arrange the production once get your deposit. 
     Step 4: When goods get ready, will send them to you after receiving the                                                          balance. Then show you tracking NO. and other doc.
     Step 5: Keep following and offer after-sales service.
Q20: Can I take the sample to make test?
A20: Yes, if you place the order and request test, we can offer the sample, just  charge the test cost at your side.